FAQ

Do you offer FREE samples?

Oh yes, we offer complimentary samples ! We offer our cherished customers the opportunity to sample our fragrances by selecting up to 5 fragrances of their choice when an order of £25 or more is made. In return, we ask for our customers to review the samples in our website and Facebook page. This offer can be used with any other offer we may as well have.

Delivery Information ?

Postage is charged at £5.99-£6.99 and Free Delivery option available if spend is minimum £30. We send with Royal Mail & DPD to every UK postcode (additional charged may apply to Scottish Highlands, Scottish Islands, Channel Islands, the Isle of Man or the Republic of Ireland). Should you have any other questions, please feel free to email 

How do I find out about offers and promotions?

Our offers and promotions are announced through our Facebook and Instagram pages and also our newsletters. Please subscribe for our news letter at the bottom of the page and also follow us on both Facebook and Instagram for our amazing offers.

Can I change or cancel my order?

It’s not a problem to cancel or amend your order, fill the form below with your order number and we can help sort it out for you.

My item hasn’t arrived yet?

If you haven’t received your order after the delivery period has ended, please get by completing the contact form below with your order number and we will response to you asap.

I have received the wrong product, what do I do?

Please get in touch by sending completing the contact form below and we’ll get the replacements to you asap.

Is your website secure for me to order from?

Our website is very secure as we use a technology referred to as Secure Socket Layer (SSL) encryption to ensure a safe and secure ordering from our website. Secure websites also show a closed padlock emblem as can be seen in our website

Can I change or cancel my order?

It’s no problem to cancel or amend your order, just complete the contact form below as soon as possible so we can help you to sort it out.

How can I stock your fragrances ? Yes, we are happy for you to stock our products and you can contact us by completing the form below for more information.